- Data Controller & Contact Information
- BELLEFORMATIONS LIMITED is responsible for managing personal data collected through its website. For any queries about your data, contact us at:
- 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN
- Email: sales@belleformationslimited.com
- What Data Do We Collect?
- We gather personal information to deliver and improve our services. This includes data collected via cookies and similar technologies when you use our website.
- How We Use Your Data & Legal Grounds
- Your personal information is used for the following purposes:
- Order Fulfilment: To process orders, arrange delivery, take payments, and communicate about purchases. Legal basis: Contract.
- Service Improvement: To maintain and improve website performance and user experience. Legal basis: Consent, Contract, or Legitimate Interest.
- Personalised Recommendations: To suggest products and personalise your browsing experience. Legal basis: Consent, Contract, or Legitimate Interest.
- Legal Compliance: To fulfil legal and regulatory requirements. Legal basis: Legal Obligation.
- Customer Communication: To respond via email, phone, or chat. Legal basis: Consent, Contract, or Legitimate Interest.
- Advertising: To display tailored ads. Legal basis: Consent or Legitimate Interest.
- Fraud Prevention: To protect against fraud and misuse of our services.
- Other Purposes: We may request additional consent for other uses. Consent can be withdrawn at any time.
- Cookies & Tracking Technologies
- Cookies help us improve website functionality and tailor your experience. Types of cookies we use include:
- Strictly Necessary: Essential for core site functionality like shopping carts.
- Performance: Tracks usage to improve the site.
- Functionality: Remembers your preferences.
- Targeting: Customises content and ads to your interests.
- Third-Party Services
- We may work with third-party providers for services such as delivery, payment processing, and marketing. These providers have access to necessary data only and must comply with applicable laws.
- Business Changes
- Customer data may be transferred in the event of a merger, acquisition, or asset sale. In such cases, your data remains protected under our existing privacy terms.
- Data Security
- We protect your data through:
- Encryption during transmission
- PCI DSS compliance for payment handling
- Secure storage procedures
- You may be asked to verify your identity before data is shared. Data is retained for up to 2 years unless required longer by law.
- Your Rights
- Under applicable data laws, you have the right to:
- Access your data
- Request correction of inaccurate or incomplete data
- Request deletion of your data in specific cases
- Restrict or object to data processing in certain situations
- Request transfer of your data to another organization
- There is no fee to exercise your rights. We aim to respond within one month.
- To make a request, contact us at:
- BELLEFORMATIONS LIMITED, Unit 5, Urban Express Park, Aston Hall Road, Birmingham, B6 7FE
- Complaints
- If you have concerns about how your personal data is used, you can file a complaint by writing to:
- BELLEFORMATIONS LIMITED, 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN
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